Quality of roads, public kindergartens, cleaning service and citizen engagement in decision-making are in focus of a research commissioned by the United Nations Development Programme (UNDP), Swiss Cooperation Office (SCO) for the South Caucasus and Austrian Development Cooperation (ADC) and carried out by the Georgian research company ACT in November 2015. 

The discussion about key findings of the study on 27 July 2016 brought together representatives of the Georgian Government, Parliament, local authorities, civil society and international organizations.

Niels Scott, Head of UNDP in Georgia, and Tengiz Shergelashvili, Deputy Minister of Regional Development and Infrastructure of Georgia, addressed the participants of an event with welcome remarks. 

The comprehensive nation-wide research is based on interviews with 3,800 citizens over the age of 18 in all regions of Georgia. It examines public views about the services that are currently provided by municipalities and central government, provides comparative analysis with the similar study conducted in 2013, and includes recommendations for local authorities based on the perceptions and expectations of citizens.

The research is part of a wider programme supported by UNDP, Swiss Cooperation Office (SCO) for the South Caucasus and Austrian Development Cooperation (ADC) to assist self-governance reform in Georgia.